We want to confirm that the scheduled infrastructure maintenance has been completed. Thank you very much for your understanding.
Posted Jun 29, 2022 - 04:21 UTC
Verifying
We've just finished conducting periodic scheduled back-end maintenance to improve our performance. We will monitor system status for the next minutes to confirm that maintenance has been completed.
Posted Jun 29, 2022 - 04:16 UTC
In progress
We've just started conducting periodic scheduled back-end maintenance to improve our performance.
Posted Jun 29, 2022 - 04:00 UTC
Scheduled
On Wednesday June 29, Zowie is conducting periodic scheduled back-end maintenance to improve our performance. As always, we are scheduling this update at a specific time to minimize the impact on our customers.
Zowie's full platform will be unavailable at this time, including our chatbot and admin & agent tools.
Start Time: Wednesday, June 29, 2022 6:00AM CET Expected Duration: 20 minutes Expected End Time: Wednesday, June 29, 2022 6:20AM CET
In case of unexpected problems, we might need to extend the window to 1 hour. If this is the case, we will let you know.
Required action on your side: If you are using the Zowie website widget, no action is required. We will automatically hide this widget while the service is unavailable. If you are using a third party chat widget integrated with Zowie, you may want to manually hide the widget on your site during this downtime to ensure a positive customer experience.
If you have any questions, please reach out to support@zowie.ai and we'll be happy to assist!