Zowie
All Systems Operational
Application Operational
90 days ago
99.99 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Core GraphQL API Operational
90 days ago
100.0 % uptime
Today
Builder REST API Operational
90 days ago
100.0 % uptime
Today
Builder GraphQL API Operational
90 days ago
100.0 % uptime
Today
Inbox GraphQL API Operational
90 days ago
99.98 % uptime
Today
Chat Operational
90 days ago
99.96 % uptime
Today
Standalone Widget Operational
90 days ago
99.96 % uptime
Today
Live Chat Widget Operational
90 days ago
99.95 % uptime
Today
Embedded Widget Operational
90 days ago
99.96 % uptime
Today
Chat API Operational
90 days ago
99.96 % uptime
Today
Connectors Operational
90 days ago
99.96 % uptime
Today
Messenger Operational
90 days ago
99.94 % uptime
Today
Instagram Operational
90 days ago
99.95 % uptime
Today
Zendesk Chat Operational
90 days ago
100.0 % uptime
Today
Sunshine Conversations Operational
90 days ago
99.99 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
99.81 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Google Actions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing scheduled maintenance during the indicated window of time. Please be advised that we expect a maximum of 1 hour of unavailability of the Inbox component during this period.
Posted on May 17, 2024 - 07:48 UTC
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
May 17, 15:01 UTC
Monitoring - We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 17, 14:48 UTC
Identified - We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
May 17, 14:29 UTC
Resolved - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
May 17, 10:40 UTC
Monitoring - We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 17, 10:33 UTC
May 16, 2024
Resolved - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
May 16, 07:40 UTC
Update - We are taking additional mitigation action now to ensure the stability of the platform, there may be an additional period of performance drop in Inbox for some minutes.
May 16, 07:17 UTC
Monitoring - We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 16, 07:02 UTC
Investigating - We are actively investigating degraded Inbox performance. We will provide an update once the issue is identified.
May 16, 06:50 UTC
May 15, 2024
Resolved - The issue causing degraded Facebook and Instagram integration performance has been fully resolved. They are now operating as intended.
May 15, 14:40 UTC
Monitoring - A fix has been implemented to the issue causing Facebook and Instagram integration performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 15, 13:28 UTC
Update - We've identified that the issue is likely related to the ongoing Facebook and Instagram outage: https://metastatus.com/. We are looking at possible workarounds. ETA: to be determined
May 15, 09:53 UTC
Identified - We’ve identified the issue causing Messenger integration performance to degrade. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
May 15, 09:19 UTC
May 14, 2024
Resolved - The issue causing degraded Chatbot performance has been fully resolved. Chatbot is now operating as intended.
May 14, 07:58 UTC
Monitoring - We’ve implemented a fix to the issue causing Chatbot performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 14, 07:52 UTC
Identified - We’ve identified the issue causing Chatbot performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
May 14, 07:46 UTC
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 21:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated window of time. Please be advised that we expect a maximum of 4 minutes' unavailability of several components of the system during this period.
Apr 26, 13:56 UTC
May 7, 2024
Resolved - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
May 7, 14:52 UTC
Monitoring - We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 7, 13:52 UTC
May 6, 2024
Resolved - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
May 6, 14:12 UTC
Monitoring - We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
May 6, 13:28 UTC
Identified - We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
May 6, 12:43 UTC
Investigating - We are actively investigating degraded Inbox performance. We will provide an update once the issue is identified.
May 6, 12:28 UTC