Zowie
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
100.0 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Core GraphQL API Operational
90 days ago
100.0 % uptime
Today
Builder REST API Operational
90 days ago
100.0 % uptime
Today
Builder GraphQL API Operational
90 days ago
100.0 % uptime
Today
Inbox GraphQL API Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
99.99 % uptime
Today
Standalone Widget Operational
90 days ago
99.99 % uptime
Today
Live Chat Widget Operational
90 days ago
99.99 % uptime
Today
Embedded Widget Operational
90 days ago
100.0 % uptime
Today
Chat API Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
99.99 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Zendesk Chat Operational
90 days ago
100.0 % uptime
Today
Sunshine Conversations Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
99.99 % uptime
Today
Viber Operational
90 days ago
100.0 % uptime
Today
Google Actions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 13, 2024
AI Agent Message Delivery May Be Delayed
Resolved - The issue causing degraded AI Agent performance has been fully resolved. AI Agent is now operating as intended.
Dec 13, 10:26 UTC
Monitoring - We’ve implemented a fix to the issue causing AI Agent performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
Dec 13, 10:23 UTC
Identified - We’ve identified the issue causing AI Agent performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
Dec 13, 10:20 UTC
Investigating - We are actively investigating degraded AI Agent performance. We will provide an update once the issue is identified.
Dec 13, 10:14 UTC
Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024
Statistics degraded performance.
Resolved - The issue causing degraded Statistics performance has been fully resolved. Statistics are now operating as intended.
Dec 10, 19:01 UTC
Monitoring - We’ve implemented a fix to the issue causing Statistics performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
Dec 10, 15:00 UTC
Identified - We’ve identified the issue causing Statistics performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
Dec 10, 14:20 UTC
Investigating - We are actively investigating degraded Statistics performance. We will provide an update once the issue is identified.
Dec 10, 14:11 UTC
Incorrect cursor behavior in Inbox
Resolved - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
Dec 10, 14:16 UTC
Update - The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.
Dec 10, 14:15 UTC
Monitoring - We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
Dec 10, 13:47 UTC
Identified - We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.
Dec 10, 13:45 UTC
Investigating - We are actively investigating degraded Inbox performance. We will provide an update once the issue is identified.
Dec 10, 13:45 UTC
Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
GenAI articles performance degradation.
Resolved - The issue causing degraded GenAI articles performance has been fully resolved. GenAI articles are now operating as intended.
Dec 5, 13:29 UTC
Monitoring - We’ve implemented a fix to the issue causing GenAI articles performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
Dec 5, 13:20 UTC
Investigating - We are actively investigating degraded GenAI articles performance. We will provide an update once the issue is identified.
Dec 5, 13:18 UTC
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

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