Temporary unavailability of Zowie Inbox

Incident Report for Zowie

Resolved

This incident has been resolved.

Posted Nov 29, 2022 - 12:30 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 29, 2022 - 11:46 UTC

Monitoring

We are now fully operational. We will be following up with full post-mortem later today.

Posted Nov 29, 2022 - 11:46 UTC

Update

Majority of the system is now operational, we are working on restoring all functions now.

Posted Nov 29, 2022 - 11:43 UTC

Update

The network is being restored, ETA 15 minutes.

Posted Nov 29, 2022 - 11:16 UTC

Update

Unfortunately, this issue is identified as a network problem on our infrastructure provider. The problem was escalated and our team is working on a workaround.

We cannot give an ETA for now.

Posted Nov 29, 2022 - 11:05 UTC

Identified

We identified an issue with accessing our Inbox.

Posted Nov 29, 2022 - 10:57 UTC

This incident affected: Application (Inbox GraphQL API).